ster75 Privacy Policy

1. Introduction and Scope

ster75 (referred to hereinafter as "we", "our", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy clearly describes how your personal information is collected, processed, stored, and protected.

By creating an account on the ster75 platform or using any of its services, you are considered to have accepted the terms of this privacy policy. This policy applies to our website, mobile browser interface, and all related services.

We commit that your information will be used solely for providing services and will not be sold to third parties. ster75 believes that your privacy is a fundamental right.

2. Information We Collect

ster75 may collect the following types of information:

• Identity Information: Full name, date of birth, and national identity card number (when verification is required).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers or bank account details — for processing deposits and withdrawals.
• Technical Information: IP address, browser type, operating system, device identifier, and login time.
• Transaction Information: Deposit amounts, withdrawal details, game history, and bonus usage.
• Communication Records: The content of communications with us via live chat or email.

We collect only the information that is directly necessary for providing services. Unnecessary or excessive information is not requested.

3. How Information Is Collected

Information is collected in the following ways:

• Directly Provided: When you create an account, fill out a form, or contact us.
• Automatically: Through cookies, log files, and web beacon technology during platform use.
• Through Third Parties: Necessary information is verified through payment processors or identity verification services.

4. Purpose of Using Information

Collected information is used for the following purposes:

• Creating and managing accounts and verifying identity.
• Processing deposit and withdrawal transactions.
• Providing bonuses, VIP benefits, and promotional offers.
• Providing customer service and live chat support.
• Preventing fraud, money laundering, and unauthorized activity.
• Improving platform services and user experience.
• Implementing responsible gaming policies.
• Meeting legal obligations.

5. Data Storage and Security

ster75 applies industry-standard security measures to protect your information. All data is transferred through SSL (Secure Socket Layer) encryption and stored on encrypted servers.

Your information will be stored for as long as your account is active or as needed to provide services. Even after account closure, certain information may be retained for a defined period due to legal obligations.

Our internal staff can access information only when required for their work and on an authorized basis. All staff are trained in privacy protection.

6. Sharing Information with Third Parties

ster75 never sells, rents, or commercially distributes your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is provided to complete transactions through bKash, Nagad, Rocket, and Upay.
• Identity Verification Services: Partners who assist with the KYC process to ensure secure transactions.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, and PG Soft may receive relevant information as part of the service.
• Legal Authorities: Necessary information may be provided in response to a legal order or a request from a legitimate authority.

All third-party partners are bound by confidentiality agreements and may use information only for specified purposes.

7. Cookies and Tracking Technologies

The ster75 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

We use the following types of cookies:

• Essential Cookies: For maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: For remembering your preferences (language, layout).
• Analytics Cookies: For analyzing platform usage to improve services.

You can control or delete non-essential cookies from your browser settings. However, disabling certain cookies may limit some platform functionality.

8. Protection of Minors' Information

ster75 is a platform for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration. If we become aware that a user is below the required age, the relevant account and collected information will be deleted immediately.

9. International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh — particularly due to game providers or payment infrastructure. In such cases, it is ensured that equivalent data protection standards are maintained in the destination country.

For any international transfer, we apply appropriate contractual safeguards to ensure the security of your information.

10. Policy Changes

ster75 reserves the right to update this privacy policy as needed. If any significant changes are made, you will be notified by email or through a notice on the platform.

Continuing to use the platform after changes are made will be considered as your acceptance of the updated policy. It is therefore recommended that you visit this page regularly.